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Spark Healthcare Advisory
Spark Healthcare Advisory
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    • Home
    • Services
      • All Services
      • Vendor Selection
      • App Rationalization
      • Implementations
      • Staffing
      • PMO and Governance
      • Operational Excellence
      • Change and Adoption
      • Revenue Cycle
      • Data Analytics and AI
      • IT Service Management
      • Leadership Coaching
      • Strategy and Roadmaps
    • About
      • Why Spark
      • Who We Serve
      • Case Studies
      • Meet the Team
    • Insights
    • Contact
    • Join Our Network
Start a conversation
  • Home
  • Services
    • All Services
    • Vendor Selection
    • App Rationalization
    • Implementations
    • Staffing
    • PMO and Governance
    • Operational Excellence
    • Change and Adoption
    • Revenue Cycle
    • Data Analytics and AI
    • IT Service Management
    • Leadership Coaching
    • Strategy and Roadmaps
  • About
    • Why Spark
    • Who We Serve
    • Case Studies
    • Meet the Team
  • Insights
  • Contact
  • Join Our Network
Start a conversation

Operational Excellence

Workflow redesign, service improvement, demand management, and measurable performance gains. We find the gaps between how work is supposed to happen and how it really happens, then fix the workflows, tools, and handoffs that slow your teams down.

Start a gap analysis

Where we help

Gap analysis

Care delivery workflows

Care delivery workflows

We map your current workflows against how they should work, then rank the gaps by their impact on patients, staff, and cost.

Care delivery workflows

Care delivery workflows

Care delivery workflows

Inpatient, outpatient, and hospital outpatient workflows across medical, dental, behavioral, virtual care, imaging, lab, pharmacy, and oncology.

Patient access

Care delivery workflows

Patient experience

Scheduling, registration, eligibility, authorizations, and call centers, plus the tools behind them, so patients get care sooner.

Patient experience

Demand and capacity

Patient experience

Portal, communication, and front desk fixes that make it easier for patients to get care and for staff to give it.

Demand and capacity

Demand and capacity

Demand and capacity

We match staffing and capacity to real demand, so teams aren't buried when it's busy or idle when it's slow.

Measurable results

Demand and capacity

Demand and capacity

Every change gets a baseline and a target, with simple reporting that shows leaders what improved and what still needs work.

Why Spark for operational excellence

Operators first

Workflow and technology together

Clinical insight built in

Our founders have run clinics, practice plans, and health system programs, so our fixes work on a busy Tuesday, not just on paper.

Clinical insight built in

Workflow and technology together

Clinical insight built in

With a pharmacist on our founding team, we design workflows with clinicians, not around them.

Workflow and technology together

Workflow and technology together

Workflow and technology together

We fix the process and the system at the same time, so you don't automate a broken workflow or buy software to patch one.

Results from our founders' work

100+ providers, 300 staff

Virtual care in all 50 states

Virtual care in all 50 states

Howard University Hospital's faculty practice plan, where our co-founder led daily operations and redesigned how it ran.

Virtual care in all 50 states

Virtual care in all 50 states

Virtual care in all 50 states

Walmart Health launched virtual care across all 50 states in three months under our CEO's leadership.

Centralized patient access

Virtual care in all 50 states

Centralized patient access

Our co-founder centralized patient access to improve both the patient experience and operational efficiency.

Where is work getting stuck?

Tell us which workflows are slowing your teams down, and we'll show you how a focused gap analysis can fix them.

Start a conversation

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